Our Bestsellers
Only the Best for Your Furry Friend
Discover our collection of premium products designed to keep your pet happy, healthy, and full of life. Because they deserve it all.
Frequently Asked Questions
When can I expect my order?
The average delivery time is 5-7 business days (Monday to Friday), with an order processing time of 1-2 business days (Monday to Friday). This is because our products are shipped directly from the supplier to you. This unique business model allows us to significantly reduce storage and transportation costs, enabling us to offer products at a lower price than our competitors and even cover the shipping costs.
I want to return a product, what should I do?
If you are not satisfied with your order, you can return it within 30 days of receipt. Products must be returned in their original condition with attached labels and tags. The product should show no signs of use.
There are items missing from my order, how is that possible?
Since we work with multiple suppliers, products may be shipped separately. If items are missing from your order, you will generally receive them within 2-3 days. We apologize for any inconvenience.
What are the shipping costs?
The shipping costs for your order are completely free.
Where can I find my tracking code?
On this page, you can enter your email address and order number to track your package.
The tracking code shows no information, why is that?
From the moment your package has been handed over to the postal service, tracking information becomes available. Please keep in mind that there may be a delay between when the package is shipped and when tracking information becomes available.