Privacy Policy

Privacy Policy

We assume that you trust us. Therefore, we see it as our responsibility to protect your privacy. On this page, we explain what information we collect when you use our site, why we collect it, and how we use it to improve your user experience. This privacy policy applies to the services of Zylora. We are not responsible for the privacy practices of other sites and resources. By using our site, you agree to our privacy policy. Zylora respects the privacy of all users of its site and ensures that any personal information you provide is treated confidentially.

Our Use of Collected Data

Use of Our Services

When you sign up for one of our services, we ask you to provide personal data. This information is used to deliver our services to you. It is stored on Zylora’s secure servers or those of a third party. We will not combine this data with other personal information in our possession.

Communication

If you send us an email or other messages, we may retain those communications. Occasionally, we may ask for personal data relevant to the particular situation. This allows us to process your inquiries and respond to your requests. The information is stored on Zylora’s secure servers or those of a third party. We will not combine this information with other personal data in our possession.

Cookies

We collect data for research purposes to gain a better understanding of our customers and to tailor our services accordingly. This website uses "cookies" (small text files placed on your computer) to help the website analyze how users use the site. The information generated by the cookie about your use of the website may be transferred to Zylora’s secure servers or those of a third party. We use this information to track your usage of the site, to compile reports on website activity, and to provide other services related to website activity and internet usage.

Purposes of Use

We will not collect or use information for purposes other than those described in this privacy policy unless we have obtained your prior consent.

Third Parties

Information is not shared with third parties, except for web applications and third-party providers we use for our store and order processing. This may include review systems. This information is used only for the application’s purpose and is not disclosed. In some cases, information may be shared internally. Our employees are required to respect the confidentiality of your data.

Changes

This privacy statement is tailored to the use of and features on this site. Any adjustments and/or changes to this site may lead to changes in this privacy policy. Therefore, it is advisable to regularly consult this privacy policy.

Options for Personal Data

We offer all visitors the opportunity to view, modify, or delete any personal information that has been provided to us.

Modifying/Unsubscribing from the Newsletter

At the bottom of every mailing, you will find the option to modify your information or unsubscribe.

SMS Marketing

We value your privacy and the information you choose to share in relation to our SMS marketing service. We use this information to send you notifications (for your order, including abandoned cart reminders), SMS marketing offers, and transactional messages, including review requests.

Our site uses cookies to keep track of items you have added to your cart, including when you have abandoned your cart. This information is used to determine when to send cart reminder messages via SMS.

Modifying/Unsubscribing from Communications

If you would like to modify your data or have yourself removed from our files, please contact us at info@skycomgloballtd.com

Disabling Cookies

Most browsers are set to accept cookies by default, but you can configure your browser to refuse all cookies or to notify you when a cookie is sent. However, some features and services on our and other websites may not function properly if cookies are disabled in your browser.

Questions and Feedback

We regularly check that we comply with this privacy policy. If you have any questions regarding this privacy policy, please contact us at info@skycomgloballtd.com

 

Contact:

Company Name: Skycom Global Limited
Registration number: 77368356
Address: RM H 11, 1/F, KAISER EST PHASE 2, NO. 51 MAN YUE ST HUNG HOM HONG KONG
Email: info@skycomgloballtd.com
Opening Hours:

  • Monday - Friday: 08:00 - 18:00
  • Saturday and Sunday: 10:00 - 16:00